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Billing FAQ

How previews, full reports, bundles and Pro access work.

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Free previews and history

A free preview is a limited screening result. Signing in lets you retain checks in account history; this does not unlock the full evidence, PDF or sharing for every saved check. The interface shows remaining preview access.

Single reports and bundles

The single-report offer is $24 for the selected check. The $59 bundle provides three report credits. A credit is used by an explicit report-unlock action; viewing an already unlocked report does not consume another report credit.

Pro allowance

Pro is $199 per month or $1,990 per year and includes 15 full-report unlocks per monthly allowance window, including on the annual plan. Unused monthly allowance does not accumulate into a larger next-month allowance. Review the selected offer and billing period at checkout.

Returning to a report

Use the same account to reopen an unlocked report or download its PDF again. Opening a saved report does not run a new trademark check. Refunds, account deletion and applicable platform terms can affect access.

Help with a purchase

Contact Seneka with the account email and order reference if payment succeeded but access is missing. Do not send full card details or passwords. An unavailable AI explanation does not erase the screening report. See the Refund Policy and Subscription Terms for the applicable conditions.

Important note

Not legal advice

Seneka provides AI-assisted trademark information and workflow tools. It is not a law firm and does not provide legal advice or legal representation.

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