Privacy Policy

The Privacy Policy covers Seneka websites, Labs, reports, account features, public sharing pages, future workspace functionality, marketplace features, APIs, support interactions, and related services.

It explains how Seneka may collect, use, store, protect, and disclose information when users interact with the platform.

Seneka may collect account details, contact information, brand check inputs, report history, usage activity, device and technical information, billing metadata, support requests, and communication preferences.

Payment details should be processed by secure payment providers. Seneka should not collect or store raw card details on Seneka pages.

Information may be used to operate user accounts, generate and preserve reports, provide support, improve product reliability, support billing workflows, protect the platform, and comply with legal obligations.

Seneka may also use product activity to improve the accuracy, usability, and safety of AI-assisted trademark workflows.

Seneka may use automated or AI-assisted systems to analyze brand names, compare trademark signals, generate reports, organize history, and explain risk factors.

AI-assisted outputs are informational and should not be treated as legal advice or a substitute for professional legal review.

If you connect Seneka to ChatGPT, your requests can retrieve your profile name, usage and credit allowances, saved check history, and full reports already available to your linked account, including existing AI explanations. The requested data is sent to ChatGPT to answer you.

This connection is read-only: it does not run new checks, unlock reports, spend credits, create explanations or change your Seneka data. Paid report access continues to be enforced by Seneka.

You can disconnect Seneka in ChatGPT or revoke the connection through Seneka connection management. Revocation prevents future access through that connection; information already transferred remains subject to the receiving service's settings and policies.

Users may have rights to access, correct, delete, restrict, or receive a copy of certain personal information depending on location and applicable law.

Privacy and data rights requests should be sent through Seneka support with enough information to verify the account and process the request.